Front Desk Specialist - Midlothian

Lange Recruiting; Midlothian (VA); On-site; USD 38,000 - 46,000; Full time

Job summary

Lange Recruiting presents an opportunity for a Medical Front Desk Associate in the Midlothian area. You will be the first point of contact for patients, ensuring a smooth check-in/check-out experience and coordinating appointment scheduling within a busy endocrinology practice.

The role emphasizes friendly patient interaction, strong computer skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Prior experience in a medical office setting is preferred.
• Strong computer proficiency and familiarity with common office software.
• Excellent communication and multitasking abilities are essential.
• Friendly, outgoing personality suitable for a patient-facing role.

Responsibilities

• Greet and assist patients with check-in and check-out.
• Schedule appointments efficiently.
• Process co-payments.
• Answer and direct phone calls.
• Handle pre-authorizations and manage referrals.
• Enter patient demographic information.
• Perform general office tasks as needed.

Skills

Excellent communication

Multitasking

Friendly demeanour

Strong computer skills

Medical office experience

Tools

eClinicalWorks

Job description

Join Our Friendly and Supportive Endocrinology Practice!

Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Midlothian is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate.

Key Responsibilities of the Front Desk Associate include:

• Greet and assist patients with check-in and check-out
• Schedule appointments efficiently
• Process co-payments
• Answer and direct phone calls
• Handle pre-authorizations and manage referrals
• Enter patient demographic information
• Perform other general office tasks as needed

Qualifications for the Medical Front Desk Associate include:

• Previous experience in a medical office setting (preferred)
• Strong computer proficiency
• Excellent communication and multitasking skills
• Friendly and outgoing demeanor
• Familiarity with eClinicalWorks (a plus)

We offer a competitive compensation and benefits package to the right candidate.