Patient Experience Coordinator — Front Desk

Lange Recruiting; Midlothian (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Job summary

Lange Recruiting is partnering with a well-established private endocrinology practice in Midlothian, VA to hire a Patient Intake Coordinator. You will handle patient calls, schedule appointments, and support front desk operations with a friendly, professional demeanor.

The role requires excellent communication, a minimum of two years in a medical office, and the ability to multitask in a fast-paced environment. The team offers a supportive culture and competitive pay.

Qualifications

• Outstanding phone etiquette and communication skills – a MUST!
• Friendly, upbeat personality with a genuine desire to help patients
• Minimum of 2 years of medical office experience

Responsibilities

• Answer incoming calls on a busy, multi-line phone system
• Assist patients with questions and appointment scheduling
• Direct calls to appropriate clinical and administrative staff
• Provide general support to the front office team
• Cross-train in patient check-in, check-out, and other front desk responsibilities

Skills

Phone etiquette

Communication

Customer service

Multitasking

Organizational skills

Tools

Medical software

Job description

Lange Recruiting is partnering with a well-established private endocrinology practice in Midlothian, VA to hire a Patient Intake Coordinator. You will handle patient calls, schedule appointments, and support front desk operations with a friendly, professional demeanor.

The role requires excellent communication, a minimum of two years in a medical office, and the ability to multitask in a fast-paced environment. The team offers a supportive culture and competitive pay.