Front Office Coordinator & Guest Experience Lead

SUMMIT POOLS INC; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Free uniforms

Training & development

Job summary

Summit Pools is seeking a friendly, organized receptionist/front office coordinator to be the first impression of our company in Naples, FL. You will greet customers, handle calls, manage calendars, and support daily operations with a professional, service-oriented mindset.

The ideal candidate has excellent customer service, strong organization, and is comfortable learning new software. Prior receptionist or admin experience is valued, and a positive, upbeat demeanor is essential for our team

Qualifications

• Excellent customer service and communication skills.
• Positive attitude and willingness to help others.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office; comfortable learning new software.
• Receptionist or administrative experience preferred but not required.
• Experience in pool, construction, or home services is a plus.

Responsibilities

• Greet customers, vendors and visitors professionally.
• Answer and direct incoming phone calls.
• Schedule appointments and assist with calendar management.
• Manage mail and deliveries; maintain a welcoming front office.
• Support daily operations and special projects.
• Communicate professionally with homeowners, builders, subcontractors and team members.

Skills

Customer service

Communication

Organization

Multitasking

Calendar management

Tools

Microsoft Office

Job description

Summit Pools is seeking a friendly, organized receptionist/front office coordinator to be the first impression of our company in Naples, FL. You will greet customers, handle calls, manage calendars, and support daily operations with a professional, service-oriented mindset.

The ideal candidate has excellent customer service, strong organization, and is comfortable learning new software. Prior receptionist or admin experience is valued, and a positive, upbeat demeanor is essential for our team