Administrative Coordinator I: Client-Focused Ops Support

SPS PoolCare; Naples (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

SPS PoolCare in Naples, Florida seeks an Administrative Coordinator I to support a range of office tasks with a strong focus on customer service. You will handle calls, greet visitors, manage information from the OS, email, and ticketing system, and assist colleagues and clients professionally.

The role requires excellent verbal and written communication, strong organizational skills, and the ability to work independently.

Qualifications

• Associate’s degree preferred; Bachelor’s degree a plus.
• Three to five years of experience in an administrative role.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming phone calls and provide exceptional customer service.
• Welcome customers, visitors and vendors.
• Retrieve information from operating system, email, and ticketing system.
• Respond to administrative inquiries from employees and customers.
• Communicate with Administrative Supervisor and management on concerns.
• Apply payments to customer accounts in real time.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Microsoft Office

Organizational skills

Recordkeeping

Independent work

Education

Associate degree

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

SPS PoolCare in Naples, Florida seeks an Administrative Coordinator I to support a range of office tasks with a strong focus on customer service. You will handle calls, greet visitors, manage information from the OS, email, and ticketing system, and assist colleagues and clients professionally.

The role requires excellent verbal and written communication, strong organizational skills, and the ability to work independently.