Front Office Coordinator – Customer & Admin Support

Reliance, Inc.; Blaine (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match up to 4%

Life and AD&D insurance

Short- and long-term disability

Employee Assistance Program (EAP)

Paid Time Off and 9 holidays

Flexible Spending Accounts

Wellness incentives and LiveHealth

Employee discount program

Community engagement opportunities

Job summary

Reliance, Inc. is seeking a Receptionist to be the first point of contact for visitors and callers in our General Office. You will operate the main phone system, greet guests, and provide clerical support to ensure smooth office operations.

The role emphasizes professional phone etiquette, accurate data entry, and confidentiality, with opportunities to contribute to accounts payable processes and cross-department coordination.

Qualifications

• High school diploma or equivalent required.
• Prior receptionist, customer service, or administrative experience preferred.
• Strong verbal and written communication skills.
• Professional telephone and customer service etiquette.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to maintain confidentiality.
• Basic computer and data entry skills.
• Ability to work effectively in a fast-paced office environment.

Responsibilities

• Answer and direct incoming telephone calls using the company system.
• Greet visitors and notify the appropriate employee of their arrival.
• Take accurate messages and ensure timely communication to the appropriate personnel.
• Monitor and follow up with sales personnel regarding sales board or phone status as needed.
• Sort incoming mail and distribute correspondence to appropriate departments.
• Receive deliveries and correspondence from mail carriers.
• Perform general clerical duties including filing, scanning, indexing, copying, and data entry.
• Enter information into company systems related to Accounts Payable processing.
• Distribute purchase orders and related documents to branch locations as needed.
• Maintain organized office filing systems and records.
• Provide professional customer service to internal and external contacts.

Skills

Verbal & written comms

Organization & multitasking

Attention to detail

Confidentiality

Telephone etiquette

Fast-paced environment

Education

High school diploma or equivalent

Job description

Reliance, Inc. is seeking a Receptionist to be the first point of contact for visitors and callers in our General Office. You will operate the main phone system, greet guests, and provide clerical support to ensure smooth office operations.

The role emphasizes professional phone etiquette, accurate data entry, and confidentiality, with opportunities to contribute to accounts payable processes and cross-department coordination.