Inbound Call Center Assistant

EMC; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

A collaborative and respectful work environment

Opportunities for career advancement

Full-time stability with structured schedule

Competitive salary and benefits package

Collaborative environment

Job summary

A professional services firm in Orlando is seeking a polished Receptionist to be the face of the organization. This role requires excellent communication skills and strong organizational abilities to efficiently manage the reception area and support office operations. Responsibilities include greeting visitors, handling calls, scheduling appointments, and assisting with administrative tasks. The position promises a supportive environment where your contributions will have a significant impact. Apply today to join a collaborative team.

Qualifications

• Previous experience in a receptionist, administrative, or customer-facing role is preferred.
• Ability to handle sensitive information with discretion.
• A proactive attitude and a willingness to learn and support wherever needed.
• Proficiency in Microsoft Office and standard office systems.
• Previous receptionist/administrative/customer-facing experience preferred.
• Ability to handle sensitive information with discretion.
• Proactive attitude with willingness to learn and assist as needed.

Responsibilities

• Greet and assist all visitors in a courteous and professional manner.
• Manage incoming calls, emails, and deliveries promptly and efficiently.
• Maintain a clean, organized, and welcoming reception area.
• Schedule appointments, manage meeting room bookings, and coordinate office calendars.
• Assist with a range of administrative tasks, including filing, data entry, and document preparation.
• Uphold confidentiality and act as a reliable point of contact for both staff and external guests.
• Maintain confidentiality and act as a reliable point of contact.

Skills

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Professional and approachable demeanor

Proficiency in Microsoft Office

Proactive attitude

Tools

Microsoft Office

Job description

We are seeking a polished and professional Receptionist to serve as the face of our organization. In this role, you’ll be the first point of contact for clients, visitors, and employees delivering exceptional service with confidence, warmth, and precision. If you're a natural communicator with a strong sense of organization and a passion for creating seamless experiences, we’d love to meet you.

This is more than a front desk role. Its a central position within the business, requiring strong interpersonal skills, attention to detail, and the ability to stay composed and efficient in a fast‑paced office environment.

Key Responsibilities:

• Greet and assist all visitors in a courteous and professional manner
• Manage incoming calls, emails, and deliveries promptly and efficiently
• Maintain a clean, organized, and welcoming reception area
• Schedule appointments, manage meeting room bookings, and coordinate office calendars
• Assist with a range of administrative tasks, including filing, data entry, and document preparation
• Liaise with internal departments to support daily office operations
• Uphold confidentiality and act as a reliable point of contact for both staff and external guests

Skills & Qualifications:

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• A professional and approachable demeanor
• Proficiency in Microsoft Office and standard office systems
• Previous experience in a receptionist, administrative, or customer‑facing role is preferred
• Ability to handle sensitive information with discretion
• A proactive attitude and a willingness to learn and support wherever needed

What We Offer:

• A collaborative and respectful work environment
• Opportunities for career advancement and professional development
• Full‑time stability with a structured schedule
• Competitive salary and benefits package
• A central role where your contributions make a daily impact

If you’re ready to take on a role that combines professionalism with people skills, and you’re looking to grow within a supportive organization, we encourage you to apply.

Apply today and become the welcoming voice and presence that sets the tone for everything we do.