Front Office Coordinator (Bilingual)

Flexzo; Orange City (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Flexzo in Florida is seeking a Front Office Coordinator (bilingual) to be the first point of contact for patients, ensuring a friendly and efficient front desk experience. The role involves scheduling, patient registration, insurance verification, copay collection, and accurate posting of charges, all while delivering excellent patient service in a fast-paced healthcare setting.

You will collaborate with clinical and administrative teams to ensure a seamless patient experience and opportunities

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in a medical office or healthcare setting.
• Familiarity with scheduling systems, insurance verification, and patient registration processes preferred.

Responsibilities

• Greet patients and visitors professionally in person and by phone.
• Schedule, confirm, and manage appointments to optimize provider time and patient flow.
• Register new patients and update records, including demographics and insurance.
• Verify insurance eligibility and benefits using payer systems.
• Collect copays and outstanding balances at time of service.
• Post charges accurately per provider documentation and coding guidelines.
• Answer and triage calls, directing inquiries to staff.
• Maintain organized patient records (scanning, filing, faxing).
• Support daily front office financial reporting and reconciliation.
• Collaborate with clinical and administrative teams to ensure a seamless patient experience.

Skills

Customer service

Organizational skills

Data entry accuracy

Multi-tasking

Team player

Patient experience

Healthcare administration

Education

High school diploma

Job description

Front Office Coordinator (Bilingual)

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Orange City, Florida

Full-Time

$16-$19 per hour

A growing healthcare provider is seeking a Front Office Coordinator to act as the first point of contact for patients, ensuring a smooth, professional, and efficient front desk experience.

Key Responsibilities:

• Greet patients and visitors in person and over the phone in a professional, patient-focused manner
• Schedule, confirm, and manage appointments to optimize provider time and patient flow
• Register new patients and update existing patient records, including demographics and insurance details
• Verify insurance eligibility and benefits using payer systems
• Collect copays and outstanding balances at time of service
• Post charges accurately in line with provider documentation and coding guidelines
• Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff
• Maintain organized patient records, including scanning, filing, and fax management
• Support daily reporting and reconciliation of front office financials
• Collaborate with clinical and administrative teams to ensure seamless patient experience

Requirements:

• High school diploma or equivalent
• 1+ year experience in a medical office or healthcare setting
• Familiarity with scheduling systems, insurance verification, and patient registration processes preferred

Skills xzgxqkn & Competencies:

• Strong customer service and patient-facing communication skills
• Excellent organizational and multitasking ability
• High attention to detail and accuracy, particularly with data entry and billing
• Ability to work in a fast-paced, high-volume environment
• Professional, reliable, and team-oriented approach
• Key role in delivering an excellent patient experience
• Opportunity to grow within healthcare administration

by Jobble