Front Office Coordinator (Bilingual)

Flexzo Ai; Orange City (FL); On-site; USD 22,000 - 26,000; Full time

Job summary

Flexzo Ai in Orange City, Florida is seeking a Front Office Coordinator to be the first point of contact for patients, ensuring a smooth, professional front desk experience in a busy healthcare setting.

The role covers greeting patients, scheduling, registering patients, verifying insurance, collecting payments, and supporting front office financial reporting while collaborating with clinical teams to deliver excellent patient care.

Qualifications

• High school diploma or equivalent.
• 1+ year experience in medical office or healthcare setting.
• Familiarity with scheduling, insurance verification, and patient registration processes.

Responsibilities

• Greet patients and visitors professionally.
• Schedule, confirm, and manage appointments.
• Register patients and update records.
• Verify insurance eligibility and benefits.
• Collect copays and outstanding balances.
• Post charges accurately per documentation and coding guidelines.
• Answer and triage calls, directing inquiries to appropriate staff.
• Maintain organized patient records and manage scanning, filing, and faxing.
• Support daily front office financials reconciliation.
• Collaborate with clinical and administrative teams for a seamless patient experience.

Skills

Customer service

Organizational skills

Attention to detail

Data entry

Billing accuracy

Team player

Multitasking

Communication skills

Education

High school diploma

Job description

Orange City, Florida

Full-Time

$16-$19 per hour

A growing healthcare provider is seeking a Front Office Coordinator to act as the first point of contact for patients, ensuring a smooth, professional, and efficient front desk experience.

Key Responsibilities

• Greet patients and visitors in person and over the phone in a professional, patient-focused manner
• Schedule, confirm, and manage appointments to optimize provider time and patient flow
• Register new patients and update existing patient records, including demographics and insurance details
• Verify insurance eligibility and benefits using payer systems
• Collect copays and outstanding balances at time of service
• Post charges accurately in line with provider documentation and coding guidelines
• Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff
• Maintain organized patient records, including scanning, filing, and fax management
• Support daily reporting and reconciliation of front office financials
• Collaborate with clinical and administrative teams to ensure seamless patient experience

Requirements

• High school diploma or equivalent
• 1+ year experience in a medical office or healthcare setting
• Familiarity with scheduling systems, insurance verification, and patient registration processes preferred

Skills & Competencies

• Strong customer service and patient-facing communication skills
• Excellent organizational and multitasking ability
• High attention to detail and accuracy, particularly with data entry and billing
• Ability to work in a fast-paced, high-volume environment
• Professional, reliable, and team-oriented approach

Key role in delivering an excellent patient experience

Opportunity to grow within healthcare administration