Front Desk Coordinator

FLORIDA SPORTS AND FAMILY HEALTH CENTER PA; Orlando (FL); Vor Ort; USD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Retirement Plan

Simple IRA

Simple IRA matching

Zusammenfassung

Florida Sports and Family Health Center in Orlando, FL is seeking a Front Desk Coordinator to deliver exceptional patient service and maintain efficient front office operations. Responsibilities include check-in/check-out, insurance verification, payment collection, and appointment scheduling, supporting clinical and administrative staff.

The role requires a high school diploma and at least 1 year of medical front office experience, with proficiency in EHR systems (NextGen preferred) and

Qualifikationen

• Medical terminology knowledge
• Experience in medical front office preferred
• Ability to multitask in a fast-paced environment
• Strong customer service and communication skills

Aufgaben

• Greet patients professionally and create a positive first impression.
• Check-in and check-out patients accurately.
• Verify insurance eligibility and demographics.
• Enter and update patient data in the EHR system.
• Schedule, confirm, and reschedule appointments.
• Collect copays, deductibles, and outstanding balances.
• Post payments and provide receipts.
• Answer and route calls promptly.

Kenntnisse

Customer service

Communication

Multitasking

Attention to detail

Organization

Ausbildung

High school diploma

Tools

NextGen EHR

Microsoft Office

Jobbeschreibung

Position Summary:

The Front Desk Coordinator is responsible for delivering excellent customer service and ensuring efficient front office operations. This role manages patient check-in and check-out, verifies insurance coverage, collects payments, schedules appointments, and supports clinical and administrative staff.

Florida Sports and Family Health Center

Front Desk Coordinator

Orlando, Florida

Full-time

About The Job

Position Summary:

The Front Desk Coordinator is responsible for delivering excellent customer service and ensuring efficient front office operations. This role manages patient check-in and check-out, verifies insurance coverage, collects payments, schedules appointments, and supports clinical and administrative staff.

Key Responsibilities

• Greet patients professionally and ensure a positive first impression.
• Perform accurate patient check-in and check-out procedures.
• Verify insurance eligibility, benefits, and demographic information.
• Enter and update patient data in the EHR system.
• Utilize NextGen EHR for scheduling, documentation, and patient records.
• Collect copays, deductibles, and outstanding balances.
• Post payments and provide receipts.
• Answer and route incoming calls promptly and professionally.
• Schedule, confirm, and reschedule patient appointments.
• Conduct appointment reminder calls and follow-ups.
• Manage patient flow and coordinate with clinical staff.
• Maintain confidentiality and comply with HIPAA regulations.
• Support other administrative or clinical tasks as assigned by management.

Qualifications & Skills

• High school diploma or equivalent.
• Minimum 1 year experience in a medical front office (preferred).
• Knowledge of medical terminology and insurance plans.
• Experience with EHR systems (NextGen preferred).
• Strong customer service and communication skills.
• Proficiency in Microsoft Office and basic computer applications.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Support other administrative or clinical tasks as assigned by management.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Retirement Plan.
• Simple IRA.
• Simple IRA matching.