Front Office Coordinator

Fast Tack Physical Therapy; Seymour (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Federal Student Loan assistance

Medical, dental, and vision insurance

401(k) with 50% employer match up to 6

Paid holidays

Paid time off

Full‑time benefit options starting at

Company‑paid employee life insurance

Voluntary life insurance options

Short‑term and long‑term disability

Employee assistance program (including

Job summary

Fast Track Physical Therapy in Seymour, Indiana, is seeking a dedicated Front Office Coordinator to manage patient schedules, admissions, and communications within our outpatient private practice.

The role requires strong organizational and communication skills, experience in a medical office, and a compassionate approach to patient care as you support patients and clinicians throughout visits.

Qualifications

• Medical office experience preferred.
• Familiarity with medical terminology.
• Experience providing medical administrative support.
• Strong organizational and multitasking skills.
• Excellent interpersonal skills and patient care focus.

Responsibilities

• Greet patients and assist with check-in.
• Schedule and confirm appointments efficiently.
• Maintain patient records and use the EHR system.
• Handle insurance verifications, referrals, and authorizations.
• Communicate treatment plans and follow-up instructions.
• Coordinate office operations for smooth workflow.
• Collaborate with staff to coordinate patient care.
• Stay informed about medical terminology.
• Assist in patient collections.

Skills

Patient communication

Organizational skills

Multitasking

Compassionate care

Team collaboration

Tools

EHR software

Scheduling software

Billing software

Job description

Position: Front Office Coordinator

Location: Seymour, Indiana

Coverage needs: Full-time (36-40 hours/week)

Setting: Outpatient Private Practice

Company Story

Fast Track Physical Therapy is a private, physical therapist‑owned outpatient practice that has provided therapy services since 2009. We have grown to multiple clinics throughout the Indianapolis area, with locations in Avon, Speedway, Mooresville, Danville, and Seymour. At Fast Track, we strive to work alongside the best therapists in the outpatient orthopedic field and become the best therapists ourselves.

Job Overview & Work Site

We are seeking a dedicated and organized Front Office Coordinator. The ideal candidate will play a crucial role in ensuring that patients receive exceptional care and support throughout their visit. This position requires strong communication skills, attention to detail, and a compassionate approach to patient interactions. The Front Office Coordinator will be responsible for managing patient schedules, assisting with administrative tasks, and facilitating communication between patients and healthcare providers.

License & Experience

Duties

• Greet patients warmly upon arrival and assist them with check-in procedures.
• Schedule and confirm patient appointments, ensuring efficient use of time for both patients and providers.
• Maintain accurate patient records and manage electronic health records (EHR) systems.
• Provide medical administrative support by handling insurance verifications, referrals, and authorizations as needed.
• Communicate effectively with patients regarding their treatment plans, follow-up appointments, and any necessary instructions.
• Assist in the management of office operations to ensure a smooth workflow within the practice.
• Collaborate with staff to coordinate patient care and address any concerns that may arise during visits.
• Stay informed about medical terminology to facilitate effective communication within the office setting.
• Assist in patient collections

Experience

• Previous experience in a medical office setting is preferred.
• Familiarity with medical terminology is highly desirable to enhance communication with healthcare professionals.
• Experience in providing medical administrative support will be beneficial for managing patient interactions effectively.
• Strong organizational skills and the ability to multitask in a fast-paced environment are essential for success in this role.
• Excellent interpersonal skills with a focus on delivering outstanding patient care are crucial for this position.

Benefits

Benefits for Full‑Time Employees include, but are not limited to:

• Federal Student Loan assistance program
• Medical, dental, and vision insurance
• 401(k) with 50% employer match up to 6%
• Paid holidays
• Paid time off
• Full‑time benefit options starting at 30 hours per week
• Company‑paid employee life insurance
• Voluntary life insurance options
• Short‑term and long‑term disability options
• Employee assistance program (including mental health services)