Patient Experience Lead – Front Office (Outpatient PT)

Fast Track Physical Therapy Inc; Seymour (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Federal Student Loan assistance

Medical, dental, and vision insurance

401(k) with 50% employer match up to 6

Paid holidays

Paid time off

Full‑time benefit options starting at

Company‑paid employee life insurance

Voluntary life insurance options

Short‑term and long‑term disability }

Employee assistance program (including

Job summary

Fast Track Physical Therapy Inc in Seymour, Indiana is seeking a Front Office Coordinator to manage patient scheduling, check-in, and general administrative tasks in our outpatient private practice.

The ideal candidate will have strong communication, attention to detail, and the ability to work with medical staff to support patient care. Responsibilities include maintaining an accurate EHR, handling insurance verifications, and coordinating care with clinicians.

Qualifications

• Previous experience in a medical office setting is preferred.
• Familiarity with medical terminology is highly desirable to enhance communication with healthcare professionals.
• Experience in providing medical administrative support will be beneficial for managing patient interactions effectively.

Responsibilities

• Greet patients and assist with check-in procedures.
• Schedule and confirm patient appointments, ensuring efficient use of time for both patients and providers.
• Maintain accurate patient records and manage electronic health records (EHR) systems.
• Provide medical administrative support by handling insurance verifications, referrals, and authorizations as needed.
• Communicate effectively with patients regarding their treatment plans, follow-up appointments, and any necessary instructions.
• Assist in the management of office operations to ensure a smooth workflow within the practice.
• Collaborate with staff to coordinate patient care and address any concerns that may arise during visits.
• Stay informed about medical terminology to facilitate effective communication within the office setting.
• Assist in patient collections

Skills

Greet patients

Check-in procedures

Appointment scheduling

EHR systems

Insurance verifications

Referrals & authorizations

Patient communication

Office operations

Care coordination

Medical terminology

Patient collections

Tools

EHR software

Job description

Fast Track Physical Therapy Inc in Seymour, Indiana is seeking a Front Office Coordinator to manage patient scheduling, check-in, and general administrative tasks in our outpatient private practice.

The ideal candidate will have strong communication, attention to detail, and the ability to work with medical staff to support patient care. Responsibilities include maintaining an accurate EHR, handling insurance verifications, and coordinating care with clinicians.