Front Office Clerk - Float Central | Bilingual

Legacy Community Health; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Legacy Community Health seeks a Front Office Clerk to enhance the patient experience in Houston. This role involves welcoming patients, managing front desk operations, and ensuring accurate data handling. Join a team committed to exceptional community care within a Federally Qualified Health Center, dedicated to improving health access for all.

Benefits

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life Insurance

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company Match

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at Legacy Pharmacies

Travel Insurance & Pet Insurance

Subsidized Gym Membership

Qualifications

• High school graduate or equivalent required.
• Bilingual proficiency in English and Spanish preferred.
• Solid computer literacy and experience with multi-line phone systems.

Responsibilities

• Welcome patients and ensure a friendly first impression.
• Assist in the operation of front desk activities.
• Manage accurate data-entry processes for patient records.

Skills

Bilingual proficiency

Pleasant phone communication

Multitasking

Computer literacy

Data-entry skills

Education

High school graduate or equivalent

Job description

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Our Team as a Front Office Clerk - Float Central | Bilingual

Are you ready to be at the forefront of transforming healthcare in our community? At Legacy Community Health, we are on a mission to drive healthy change. As a Front Office Clerk, you will be a vital part of our commitment to exceptional community care, being the first touchpoint for individuals as they walk through our doors or interact over the phone. This role is more than just a job; it's an opportunity to create meaningful first impressions that could last a lifetime. Located in the vibrant city of Houston, TX, you will be part of a trailblazing team within a Federally Qualified Health Center (FQHC), committed to making quality healthcare accessible to all. Being a part of Legacy Community Health means you’re contributing to an organization that offers a comprehensive array of services—from primary care to HIV/AIDS management and community wellness programs. Our expansive legacy, rooted in expertise dating back to the Montrose Clinic, spans across multiple clinics throughout Houston and beyond, encompassing services in adult primary care, pediatrics, OB/GYN, dental, vision, and behavioral health. Join us in this pivotal role, and be part of a legacy of care that empowers our patients to lead healthier, more fulfilling lives.

Core Responsibilities

• Warmly welcome patients and ensure a friendly, supportive first impression upon their arrival at our clinics or over the phone.
• Assist in the smooth operation of front desk activities, including efficient handling of multi-line phone systems.
• Manage and maintain accurate data-entry processes for patient records and schedules.
• Help coordinate and facilitate communication within the healthcare team and with patients, ensuring seamless service delivery.
• Enthusiastically participate in our commitment to improving community health by actively engaging with patients and promoting our extensive service offerings.

Qualifications and Skills

• High school graduate or equivalent required.
• Bilingual proficiency in English and Spanish preferred, enhancing our ability to serve a diverse patient population.
• Demonstrate pleasant, professional, and articulate phone communication skills.
• Exhibit strong multitasking capabilities to manage a high volume of calls and direct patient interactions efficiently.
• Possess solid computer literacy and experience with multi-line phone systems or switchboards, or demonstrate the capacity for rapid skill acquisition.
• Showcase precise data-entry skills and basic organizational competencies, including alphabetical or numerical filing, to support office operations.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!