Front Office Clerk - Float (Central Region) Bilingual (English/Spanish)

Legacy Community Health; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Legacy Community Health recherche un Front Office Clerk exceptionnel. En tant que point de contact principal, vous jouerez un rôle crucial pour accueillir les patients. Vous aurez l'opportunité d'améliorer l'expérience des patients tout en travaillant dans une communauté dynamique. Si vous êtes bilingue, organisé, et avez une passion pour le service à la clientèle, cette position est faite pour vous.

Benefits

Paid Time Off

Medical, Dental, Vision & Life Insurance

403(b) Retirement Plan with Company Match

Short-Term & Long-Term Disability

Travel Insurance & Pet Insurance

Subsidized Gym Membership

Qualifications

• Préférence pour la maîtrise de l'anglais et de l'espagnol.
• Capacité d'apprentissage rapide pour les candidats sans expérience.
• Compétence en informatique, y compris l'expérience avec les systèmes téléphoniques multi-lignes.

Responsibilities

• Servir de point de contact principal pour les patients.
• Gérer les opérations du bureau d'accueil efficacement.
• Exécuter des responsabilités d'entrée de données avec précision.

Skills

Communication téléphonique

Gestion multi-tâches

Compétences organisationnelles

Sensibilité culturelle

Education

High school diploma or equivalent

Job description

Benefits

We Offer Outstanding Benefits:

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Join Us as a Front Office Clerk - Float (Central Region) Bilingual (English/Spanish)

Step into a role that places you at the forefront of innovation in community healthcare. At Legacy Community Health, our Front Office Clerk serves as the gateway to our comprehensive care offerings, embodying our mission to provide exceptional medical services to all, regardless of their financial circumstances. Based in the vibrant Houston, TX area, you'll not only be contributing to the well-being of individuals but also shaping the healthcare landscape of entire communities.

Our core belief is centered around enhancing overall wellness, empowering patients to lead healthier lives through education, preventative services, and personalized care. We invite you to make a lasting impact by representing Legacy's values and embodying the spirit of compassionate healthcare excellence.

Responsibilities

• Serve as the primary point of contact for patients, either over the phone or upon arrival at the clinic, ensuring a welcoming and professional atmosphere.
• Shape positive first impressions that foster strong patient-provider relationships for long-term healthcare engagement.
• Efficiently manage front desk operations, including handling multi-line phone systems and managing large volumes of patient inquiries or appointments.
• Execute data entry responsibilities with precision and accuracy to maintain patient records and appointments effectively.
• Coordinate with healthcare teams to streamline patient flow and enhance the overall healthcare experience.

Qualifications

• High school diploma or equivalent required.
• Bilingual proficiency in English and Spanish preferred, to effectively communicate with a diverse patient population.
• Strong phone communication skills with a pleasant and professional demeanor.
• Proven ability to multi-task efficiently while maintaining attention to detail in a fast-paced environment.
• Competency in computer literacy, including experience with multi-line phone systems or switchboards.
• Quick learning capabilities for those without previous experience, showcasing adaptability to new tasks.
• Basic arithmetic and organizational skills for effective data management and filing.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.

Explore our open positions and see if a career at Legacy is right for you.

Core Employee Expectations

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Apply today in less than 3 minutes using your phone, tablet, or computer!