Front Office Clerk - Float (Central Region) Bilingual (English/Spanish)

Legacy Community Health Services, Inc.; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Legacy Community Health Services, Inc. is seeking a Front Office Clerk in Houston. This role is vital for making a great first impression on patients, handling phone interactions, and managing data entry tasks. If you are a proactive individual who excels at multitasking and is fluent in English and Spanish, apply today for a fulfilling career in a community-focused health organization.

Benefits

Medical, Dental, and Vision insurance

Long-Term Disability insurance

Life insurance and AD&D

403(b) retirement plan

Employee Assistance Plan

Subsidized gym membership

Paid Time Off

Company holidays (9 days + 1 floating day)

Bereavement Leave

Qualifications

• High school diploma or equivalent required.
• Bilingual (English/Spanish) preferred.
• Ability to handle multi-line phone systems.

Responsibilities

• Serve as the first point of contact for patients, over the phone and in-person.
• Handle incoming calls efficiently while managing patient check-ins.
• Ensure accurate data entry and maintain patient confidentiality.

Skills

Data-entry skills

Bilingual in English/Spanish

Professional phone voice

Multi-tasking

Computer literacy

Education

High school graduate or equivalent

Job description

Be a part of driving healthy change in our communities

About the Position

The Front Office Clerk is often the first person a patient may interact with over the phone or upon arriving at a clinic. Therefore, the Front Office Clerk is integral to shaping the patients' first impression of the organization, which could shape the patient-provider relationship for the long-term.

About Legacy Community Health

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to 10 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Requirements

• High school graduate or equivalent required.
• Bilingual in English/Spanish preferred.
• Pleasant, professional, and articulate phone voice.
• Ability to multi-task and handle many incoming calls or patients at once.
• Efficient and accurate data-entry skills.
• Computer literacy and multi-line phone or switchboard experience. If no experience, the prospective receptionist must be able to learn it quickly.
• Basic knowledge such as basic math, alphabetical or numerical filing may also be required.

Benefits

• Medical, Dental, and Vision insurance
• Long-Term Disability insurance
• Life insurance and AD&D
• 403(b) retirement plan
• Employee Assistance Plan
• Subsidized gym membership
• 24-hour travel assistance
• Paid Time Off
• PTO Exchange Program
• Company holidays (9 days + 1 floating day)
• Bereavement Leave
• And more

Legacy Community Health is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

Apply today.

Our short application process takes less than 3minutes on your phone, tablet or computer.