Front Office & Billing Operations Manager

Flocritkansas; Topeka, Northern (KS, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Florence Crittenton Services of Topeka, Inc. in Topeka, KS seeks an Office Manager to support the CFO and staff. The role manages the Arrowhead Building, front office, phones, and creates a positive first impression.

Responsibilities include supervising the lobby, handling intake paperwork, billing liaison with QuickBooks, calendars, and coordination with insurance companies. Non-exempt, full-time, 40 hours weekly, with 8am-5pm schedule.

Qualifications

• High school diploma or GED required.
• Accounting experience.
• Experience with QuickBooks, billing, and insurance.
• Knowledge of modern office procedures and practices.
• Ability to work independently and in a team.
• Effective communication with staff, clients and the public.
• Good judgment in prioritizing workload.
• Willingness to lead and provide direction.
• Ability to analyze information and use logic.

Responsibilities

• Supervises and oversees the front office and lobby, opens/closes the building, maintains cleanliness of common areas.
• Responds to calls, maintains calendars, handles mailings.
• Greet clients and manage appointment intake.
• Gather demographics and insurance information for intake; prepare intake packets.
• Liaises with billing agent; prepares billing reports and tracks receivables.
• Enter billing information into QuickBooks.
• Prepare census reports for costs and other business functions.
• Maintain closed resident files and information.
• Provide back-up support to administrative staff.
• Coordinate with insurance companies for billing and credentialing.
• Perform additional duties as assigned.

Skills

Customer service

Independent & team work

Attention to detail

Good judgment

Communication skills

Leadership willingness

Problem solving

Education

High school diploma or GED

Tools

QuickBooks

MS Office (Word, Excel, PowerPoint, Access)

Job description

Florence Crittenton Services of Topeka, Inc. in Topeka, KS seeks an Office Manager to support the CFO and staff. The role manages the Arrowhead Building, front office, phones, and creates a positive first impression.

Responsibilities include supervising the lobby, handling intake paperwork, billing liaison with QuickBooks, calendars, and coordination with insurance companies. Non-exempt, full-time, 40 hours weekly, with 8am-5pm schedule.