Front Office & Billing Manager

ADP, Inc.; Topeka (KS); On-site; USD 51,577,000 - 57,308,000; Full time

Job summary

Florence Crittenton Services of Topeka, Inc, Topeka, KS, is seeking an Office Manager to support the Chief Financial Officer and staff. This full-time, non-exempt role ensures a professional front office and efficient administrative operations.

The position involves heavy coordination with billing, client intake, and insurance processes, with daily tasks including phone handling, scheduling, and document processing. Valid driver’s license required.

Qualifications

• High school diploma or GED required.
• Strong computer and word processing skills (Word, Excel, PowerPoint, Access).
• Accounting experience; experience with QuickBooks, billing, and insurance.

Responsibilities

• Supervises and oversees the front office and lobby.
• Assists with administrative matters: answering phones, calendars, faxes, mailings.
• Maintains client appointment calendars and greets clients.
• Gathers demographic and insurance information for new outpatient clients.
• Acts as liaison to billing agent; prepares billing reports and tracks receivables.
• Enters billing information into QuickBooks.
• Prepares census reports for cost reports and other functions.
• Maintains closed resident files and information.
• Provides back-up support for administrative staff.
• Works with insurance companies for billing and credentialing.

Skills

Computer skills

Word processing

Attention to detail

Teamwork

Independent work

Effective communication

Judgment and prioritization

Leadership

Diplomacy

Valid driver’s license

Education

High school diploma or GED

Tools

QuickBooks

Job description

Florence Crittenton Services of Topeka, Inc, Topeka, KS, is seeking an Office Manager to support the Chief Financial Officer and staff. This full-time, non-exempt role ensures a professional front office and efficient administrative operations.

The position involves heavy coordination with billing, client intake, and insurance processes, with daily tasks including phone handling, scheduling, and document processing. Valid driver’s license required.