Front Office & Billing Coordinator

Florence Crittenton Services of Topeka, Inc.; Topeka (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

Florence Crittenton Services of Topeka, Inc. seeks an Office Manager to support the CFO and manage the Arrowhead Building, front office operations, and client intake processes.

You will help create a professional first impression and handle confidential information with discretion. Key duties include supervising the lobby, scheduling, intake paperwork, billing liaison, and data entry in QuickBooks, plus preparing census reports and coordinating with insurers.

Qualifications

• High school diploma or GED required.
• Strong computer and word processing skills, in particular Word, Excel, PowerPoint, and Access.
• Accounting experience.
• Experience with QuickBooks, billing, and insurance.
• Knowledge of modern office procedures and practices, including email, calendar, filing, indexing and cross-referencing methods.
• Ability to work both independently and in a team environment.
• Ability to communicate effectively, both orally and in writing with staff, clients, families, prospects and the public.
• Ability to work efficiently with attention to detail and quality of work produced.
• Ability to exercise good judgment in setting priorities and organization of workload.
• Willingness to lead, take charge and offer opinions and direction.
• Ability to analyze information and use logic to address work-related issues and problems.
• Demonstrated poise, tact and diplomacy with confidential information.

Responsibilities

• Supervises and oversees the front office and lobby, opening/closing the office daily and keeping areas neat.
• Assists in administrative matters: calls, calendars, faxes, mailings.
• Keeps calendar of client appointments and greets clients upon arrival.
• Gathers demographic and insurance information for new outpatient intakes and prepares intake paperwork.
• Acts as liaison to the billing agent; prepares billing reports, reconciles statements, tracks receivables, resolves denials.
• Enters billing information into QuickBooks.
• Prepares census reports for the PRTF Cost Report and other functions.
• Maintains all closed resident files and information.
• Provides back-up support for other administrative staff.
• Works with insurance companies for billing and credentialing.
• Performs additional duties as assigned.

Skills

Administrative skills

Communication

Attention to detail

Independent work

Teamwork

Accounting

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Access

QuickBooks

Billing software

Job description

Florence Crittenton Services of Topeka, Inc. seeks an Office Manager to support the CFO and manage the Arrowhead Building, front office operations, and client intake processes.

You will help create a professional first impression and handle confidential information with discretion. Key duties include supervising the lobby, scheduling, intake paperwork, billing liaison, and data entry in QuickBooks, plus preparing census reports and coordinating with insurers.