Front Office Associate — Welcoming Care & Scheduling Expert

Ideal-Dental; Baytown (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for family

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to deliver exceptional care and support to patients and the dental team. You’ll be empowered with training, tools, and resources to advance your career while making a real difference in the lives you serve.

Every day, you’ll help create beautiful smiles and contribute to the health and well‑being of the community. We offer medical insurance, discounted dental benefits for the employee, spouse, and dependent children, paid holidays, PTO, 401K, and

Qualifications

• A welcoming smile and positive attitude that makes every guest feel at home.
• Exceptional communication and customer service skills to foster strong connections with guests.
• A passion for serving and engaging with guests, ensuring their needs are met with care.
• DeNovo Offices: New acquired offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly.
• Coordinating financial agreements and ensuring clarity for guests.
• Maintaining a clear, organized, and inviting office environment for guests and team.
• Assisting with other tasks as needed to support the office and team.

Skills

Welcoming smile

Communication skills

Customer service

Travel flexibility

Job description

Ideal Dental is seeking a Front Office Associate to deliver exceptional care and support to patients and the dental team. You’ll be empowered with training, tools, and resources to advance your career while making a real difference in the lives you serve.

Every day, you’ll help create beautiful smiles and contribute to the health and well‑being of the community. We offer medical insurance, discounted dental benefits for the employee, spouse, and dependent children, paid holidays, PTO, 401K, and