Dental Front Desk Pro — Patient Experience & Scheduling

Ideal-Dental; Hope Mills (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee and fam

Paid holidays

PTO

401K

Employee scholarship

Job summary

Ideal Dental in Hope Mills, NC is seeking a Front Office Associate to deliver exceptional care and support to patients and dental staff. You will be equipped with training, tools, and resources to advance your career while making a real difference in the lives of those you serve.

You’ll help create beautiful smiles and contribute to the health of the community, with responsibilities ranging from greeting clients to scheduling and coordinating financial agreements.

Qualifications

• Welcoming smile and positive attitude to make guests feel at home.
• Exceptional communication and customer service skills to foster connections with guests.
• A passion for serving and engaging with guests, ensuring needs are met with care.
• DeNovo Offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks to support the office and team.

Skills

Communication

Customer service

Job description

Ideal Dental in Hope Mills, NC is seeking a Front Office Associate to deliver exceptional care and support to patients and dental staff. You will be equipped with training, tools, and resources to advance your career while making a real difference in the lives of those you serve.

You’ll help create beautiful smiles and contribute to the health of the community, with responsibilities ranging from greeting clients to scheduling and coordinating financial agreements.