Front Office Assistant — Family Practice (Growth & Perks)

Bayfrontstpete; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Leadership development programs

Medical coverage

Dental coverage

Vision coverage

Free virtual visits

Well-being programs

Employer retirement match (up to 5%)

Paid parental leave

Job summary

Florida Medical Clinic Orlando Health in Tampa, FL is seeking a Front Office Assistant to support ambulatory/physician office operations with patient registration, scheduling, and referrals under supervision.

The role emphasizes accurate demographic and insurance data, compliant records handling, and courteous patient interactions; ideal candidates have six months clerical or customer service experience and a High School diploma.

Qualifications

• Six (6) months experience in a clerical office, or general business, and/or customer service setting.
• High School graduate or equivalent.

Responsibilities

• Schedules patient appointments according to practice-specific scheduling protocols and patient preference, including obtaining required pre-certification/authorization when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records according to Orlando Health policies.
• Adheres to Orlando Health policies, procedures, and value statements.
• Demonstrates competency in use of office equipment and technology, and answers telephone calls appropriately.
• Contributes to patient satisfaction and maintains professional interactions with patients and families.
• Maintains regular, punctual attendance in line with policies.

Skills

Customer service

Telephone handling

Office equipment proficiency

Data entry

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health in Tampa, FL is seeking a Front Office Assistant to support ambulatory/physician office operations with patient registration, scheduling, and referrals under supervision.

The role emphasizes accurate demographic and insurance data, compliant records handling, and courteous patient interactions; ideal candidates have six months clerical or customer service experience and a High School diploma.