Front Office Agent | Full Time | $18/hr

Hyatt Hotels Corporation; Austin (TX); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career growth and advancement

Discounted Downtown Parking Options

Heavily Reduced Bus Passes

Free and Discounted Room Nights

Vacation Time

Flexible Schedules

401(k)

Resumo da oferta

The Driskill Hotel, part of Hyatt, seeks a Front Office Agent to greet guests, handle check-in/out, and communicate hotel services and promotions. You will be the face of Hyatt and play a key role in creating memorable guest experiences.

Responsibilities include guest registration, PBX/phone operations, processing payments, and responsive guest inquiries. A flexible schedule including weekends and holidays is required; prior customer service experience is essential.

Qualificações

• Previous customer service experience required.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time. Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Responsabilidades

• Register guests at check-in and check-out with a friendly, efficient approach.
• Operate PBX/phone system and route calls as needed.
• Communicate hotel services and promotions to guests effectively.
• Process forms of payment and handle guest inquiries promptly and accurately.
• Be the face of Hyatt as a Front Office Associate, providing exceptional guest engagement.

Conhecimentos

Customer service

Verbal communication

Written communication

Flexibility

Descrição da oferta de emprego

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Built in 1886 as a showpiece for Cattle Baron, Jesse Driskill, the Driskill is a legend in Texas hospitality. The hotel is known throughout Austin for its elite level of service and luxurious accommodations. As a Front Office Agent, you will be the face of The Driskill Hotel!

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. You will also be responsible for PBX / phone operations. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

This position requires a flexible schedule, including working weekends and holidays.

We Offer A Variety Of Benefits:

• Career Growth and Advancement Opportunities
• Discounted Downtown Parking Options
• Heavily Reduced Bus Passes
• Free and Discounted Room Nights
• Vacation Time
• Flexible Schedules
• 401(k)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Previous customer service experience required.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

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