Front Office Agent

Hyatt Hotels Corporation; Santa Clara (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Associate for Grand Hyatt Deer Valley in Park City, Utah. The role includes guest registration, promoting hotel services, handling payments, and representing Hyatt at the front desk.

The position emphasizes delivering a welcoming guest experience in a fast-paced environment, with strong verbal and written communication skills and the stamina to stand for long periods. Prior front desk hotel experience is a plus.

Qualifications

• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Verbal communication

Written communication

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hourly rate is $28.00.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

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