Front Office Agent (Full-time, Front Office)

Hyatt Hotels Corporation; Conroe (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent to greet guests, manage check-in/check-out, and communicate hotel services and promotions. This on-site, entry-level role supports a welcoming guest experience at our Hyatt properties.

As a Front Office Agent, you will handle payments, answer inquiries, and stand for long shifts while delivering attentive service. Training is provided for candidates with a passion for hospitality.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Greet guests and assist with check-in and check-out in a courteous manner.
• Explain hotel services and promotions to guests and assist with inquiries.
• Process payments and handle guest requests and issues as they arise.

Skills

Guest service

Communication skills

Stamina

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Front Office Agent (Full-time, Front Office)

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

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