Front Office Agent

Hyatt Hotels Corporation; New Brunswick (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Associate for Grand Hyatt San Francisco. The role focuses on guest registration, service promotion, and clear communication to ensure a memorable guest experience.

You will interact with guests, handle payments, answer inquiries, and represent Hyatt with professionalism in a busy, hospitality-focused environment.

Qualifications

• A genuine desire to satisfy guests in a fast-paced setting.
• Excellent verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Handle guest check-in/check-out and communicate hotel services.
• Promote hotel services and promotions to guests.
• Process guest payments and handle inquiries.
• Be the face of Hyatt in guest interactions.

Skills

Guest service

Verbal communication

Written communication

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

Grand Hyatt at SFO | San Francisco , CA , US

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