Front Office Agent

Hyatt Hotels Corporation; Santa Clara (CA); On-site; USD 33,000 - 54,000; Full time

Job summary

Hyatt Grand Hyatt at SFO in San Francisco, CA is seeking a Front Office Associate to welcome guests, manage registrations, and communicate hotel services.

You will uphold Hyatt's guest-centered standards, handle payments, respond to inquiries, and act as the face of Hyatt at the lobby desk. Prior hospitality experience is valued.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt at the front office and assist guests with check-in/check-out.

Skills

Guest focus

Verbal & written communication

Stamina

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Use your past hotel job experience to make a difference at Hyatt.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Grand Hyatt at SFO | San Francisco , CA , US