Front Office Administrative Assistant

Coastal Horizons Center, Inc.; Wilmington (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Educational loan repayment programs

401K retirement plan

Paid time off

Diversity events

Job summary

Coastal Horizons Center, Inc. is seeking a Front Office Administrative Assistant to greet clients, handle payments, verify demographics and funding sources, answer phones, and support a range of administrative duties.

The on-site role requires a High School diploma (some college preferred) and about two years of secretarial experience, plus ability to use office equipment and maintain HIPAA compliance. Join a team dedicated to accessible care and community impact.

Qualifications

• High school diploma required; some college business course work preferred.
• Two years of secretarial or clerical experience.
• Equivalent combination of education and experience.

Responsibilities

• Greeting clients, collecting payments, verifying patient demographics and funding source (grant, insurance, sliding fee, self-pay).
• Handle incoming and outgoing phone calls and a variety of administrative duties.
• Adhere to OSHA, HIPAA requirements and maintain office workflows.

Skills

Customer service

Reception

Billing

Phone calls

Administrative tasks

Education

High School Graduate

Tools

Office equipment

Job description

Career Opportunities with Coastal Horizons Center

Careers At Coastal Horizons Center

Current job opportunities are posted here as they become available.

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Front Office Administrative Assistant to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

Job Title: Front Office Administrative Assistant

Location: On-site

Schedule: Monday-Friday, 40hrs/wk

REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:

• High School Graduate, some college business course work preferred.
• Two (2) years of previous experience with secretarial or clerical experience.
• Equivalent combination of education and experience

GENERAL STATEMENT OF DUTIES:

The Integrated Care Front Office Administrative Assistant will be responsible for greeting clients, collecting payments, verifying patient demographics and funding source (grant, insurance, sliding fee, self-pay), incoming and outgoing phone calls, and a variety of other administrative duties.

Perform a variety of administrative duties:

• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• Ability to comply and enforce HIPPA requirements

RECRUITMENT AND SELECTION GUIDELINES:

• General knowledge of administrative practice and procedures.
• Ability to use correct grammar, vocabulary, and spelling.
• Knowledge of arithmetic and its uses in general office work.
• Ability to gather and give basic information and instructions on Agency programs and services based on inquiries.
• Ability to operate any office machines required by the position such as computer and printer, typewriter, calculator, and other equipment.
• Ability to arrange and place records, reports, and files into proper sequence.
• Ability to establish and maintain effective working relationships.
• Willingness to work with clients who have specialized needs and interact with them professionally.
• Commitment to meeting the needs of diverse clients by following diversity and inclusion agency practices and guidelines
• Ability to physically perform the basic life operational functions of stooping, standing, walking, fingering, grasping, talking, hearing, and repetitive motions.
• Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess the visual acuity to prepare and analyze data and figures, operate a computer, and do extensive reading.

SALARY & BENEFITS:

• Competitive salary based on experience
• Comprehensive medical, dental, and vision insurance
• Educational loan repayment programs & Career growth
• Retirement savings plan/401K
• Paid time off programs, rollover hours, 14 paid holidays
• Employee engagement activities, resource groups, and diversity events

EEO STATEMENT

Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.