Front Desk Admin Support - Specialty Care, Encino

University of California; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health Community Clinics in Los Angeles are seeking an administrative and patient care support role to assist an assigned clinic. You will coordinate patient flow from registration through discharge and work within the Ambulatory Care team to ensure smooth outpatient operations and high patient satisfaction.

The role requires strong communication, organization, and scheduling skills, with emphasis on coordinating appointments and transportation as well as managing multiple staff and

Qualifications

• Ability to communicate professionally with physicians and staff in a high-volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Responsibilities

• Coordinate patient flow throughout the clinic from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow and optimum patient satisfaction.

Skills

Professional communication

Organizational skills

Appointment scheduling

Coordination across services

Transportation coordination

Tools

Word

Excel

Email

Database software

Job description

Description

In this role, you will provide administrative and patient care support to assigned clinic in the UCLA HealthCommunity Clinics.

Major Duties include but not limited to:

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.


• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $27.74 - $39.36

Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting


• Excellent organizational skills and ability to prioritize assignments


• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules


• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email


• Skill in demonstrating work experience with a database computer program


• Knowledge of major medical insurance plans and types of coverage provided
  
• Knowledge of medical terminology