Front Office & Admin Assistant - Customer-Focused

Jones Family of Dealerships; Lancaster (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Team-oriented environment

Growth opportunities

Stable employment

Job summary

Jones Family of Dealerships is seeking a dependable Office Assistant to support daily dealership operations, including document management, front-office duties, and supply ordering. This role requires strong attention to detail, professionalism, and the ability to work in a fast-paced customer-centered environment.

The position involves greeting customers, handling phone calls, processing payments, balancing cash, and providing administrative support across departments as needed.

Qualifications

• Previous administrative, receptionist, office assistant, or customer service experience preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency with computers, scanners, and basic office software.
• Ability to handle cash and credit card transactions accurately and responsibly.

Responsibilities

• Scan, organize, and electronically file dealership documents.
• Order and maintain office and dealership supplies.
• Provide receptionist coverage as needed, including Fridays and Saturdays when regular receptionists are off.
• Greet customers and visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Process customer payments, including cash, credit card, and other transactions.
• Accurately balance and cash out transactions.
• Perform general office duties, including filing, data entry, record maintenance, and mail distribution.
• Assist various departments with administrative support as needed.
• Maintain a clean, organized, and professional front office environment.
• Perform other duties as assigned.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Computer proficiency

Cash handling

Job description

Jones Family of Dealerships is seeking a dependable Office Assistant to support daily dealership operations, including document management, front-office duties, and supply ordering. This role requires strong attention to detail, professionalism, and the ability to work in a fast-paced customer-centered environment.

The position involves greeting customers, handling phone calls, processing payments, balancing cash, and providing administrative support across departments as needed.