Dealership Admin & Paperwork Specialist - Customer-Focused

Group 1 Automotive; Rockwall (TX); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Dis

401(k) Plan with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Professional training and advancement

Growth opportunities within Group 1

Job summary

Group 1 CJDR Rockwall is seeking a detail-oriented Dealership Administrative Assistant to support daily office operations and ensure a smooth customer experience. You will assist customers with paperwork for vehicle purchases, coordinate deal processing, and schedule appointments while maintaining accurate records and communicating with sales, finance, and management teams.

This full-time role requires a professional appearance and the ability to multitask in a fast-paced dealership environment,

Qualifications

• Experience in administrative or dealership roles.
• CDK experience is a plus.

Responsibilities

• Assist customers with completing and signing required documents for vehicle purchases
• Coordinate and help manage the flow of deal paperwork to ensure timely processing
• Schedule and organize appointments for customers finalizing their purchases
• Verify documents for accuracy and completeness
• Communicate with sales, finance, and management teams to ensure deals are properly processed
• Provide friendly, professional customer service both in person and over the phone
• Maintain organized and compliant customer and deal records
• Support daily administrative functions and office operations as needed
• Assist with vehicle delivery paperwork and customer follow-up activities

Skills

Detail oriented

Customer service

Excellent communication

Organizational skills

Multitasking

Confidentiality

Professional appearance

Microsoft Office

Tools

CDK

Job description

Group 1 CJDR Rockwall is seeking a detail-oriented Dealership Administrative Assistant to support daily office operations and ensure a smooth customer experience. You will assist customers with paperwork for vehicle purchases, coordinate deal processing, and schedule appointments while maintaining accurate records and communicating with sales, finance, and management teams.

This full-time role requires a professional appearance and the ability to multitask in a fast-paced dealership environment,