Dealership Admin & Customer Experience Specialist

Group1 Automotive, Inc.; Rockwall (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Employee vehicle purchase program

Training and career advancement

Growth opportunities

Job summary

Group1 CJDR Rockwall is seeking a detail-oriented Dealership Administrative Assistant to support daily operations and ensure a smooth customer experience. You will help customers complete paperwork, coordinate deal processing, and manage scheduling for finalizing purchases.

The role requires strong organizational skills and effective communication as you liaise with sales, finance, and management teams. This is a full-time position with Saturday availability and a comprehensive benefits package.

Qualifications

• Experience in administrative, customer service, or dealership roles.
• CDK experience is a plus.
• Detail-oriented and organized work style.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information.
• Able to multitask in a fast-paced environment.

Responsibilities

• Assist customers with completing and signing required documents for vehicle purchases.
• Coordinate and help manage the flow of deal paperwork to ensure timely processing.
• Schedule and organize appointments for customers finalizing their purchases.
• Verify documents for accuracy and completeness.
• Communicate with sales, finance, and management teams to ensure deals are properly processed.
• Provide friendly, professional customer service both in person and over the phone.
• Maintain organized and compliant customer and deal records.
• Support daily administrative functions and office operations as needed.
• Assist with vehicle delivery paperwork and customer follow-up activities.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Microsoft Office

Tools

CDK Experience

Job description

Group1 CJDR Rockwall is seeking a detail-oriented Dealership Administrative Assistant to support daily operations and ensure a smooth customer experience. You will help customers complete paperwork, coordinate deal processing, and manage scheduling for finalizing purchases.

The role requires strong organizational skills and effective communication as you liaise with sales, finance, and management teams. This is a full-time position with Saturday availability and a comprehensive benefits package.