Front Ofc Specialist

Providence Medical Grp.; Centerville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Providence Medical Group in Centerville, OH is seeking a Front Office Specialist to join our busy office. You will be the first point of contact for patients, performing front desk tasks with a focus on service and accuracy.

Responsibilities include greeting patients, scheduling, collecting co-pays, verifying demographics and insurance, and supporting the practice's smooth operation in a patient-centered environment.

Qualifications

• Completion of a high school diploma or equivalent.
• Front office experience or background in general office work.
• Knowledge of CPT & ICD-10 coding.
• Knowledge of medical terminology.
• Understand HIPAA (Health Insurance Portability and Accountability Act).
• Good organization skills and ability to operate a computer.
• Tact and diplomacy in interactions with patients and staff.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner.
• Answer telephone calls, schedule appointments, process referrals.
• Verify patient demographics and insurance information for accuracy.
• Collect co-payments and outstanding patient balances.
• Ensure follow-up visits and annual well visits are scheduled.
• Provide administrative support to the practice operations as needed.

Skills

Front office experience

Medical terminology

HIPAA knowledge

CPT ICD-10 coding

Computer literacy

Organization

Tact and diplomacy

Education

High school diploma

Job description

Providence Medical Group is a physician-owned group that strives to be the best multi-specialty medical group in the Miami Valley region. We provide a patient centered environment that allows each Providence employee to deliver high quality care to the communities we serve.

Providence Medical Group is a progressive organization offering competitive compensation and benefits in a supportive, professional work environment. We are currently in search of a Front Office Specialist for our busy Centerville location.

Centerville Family Practice, like all Providence primary care practices, is a recognized Patient-Centered Medical Home, and focuses on building lasting patient relationships based on trust and continuity of care.

What you will do:

The FOS is typically the first point of contact (via phone and in-person) for the office. You will provide a wide variety of administrative support duties including but not limited to:
Job Duties:

• Greets patients and visitors in a courteous and friendly manner
• Answers telephone calls, schedules appointments, and completes referrals
• Verifies patient demographics and insurance information and ensures information is up to date and accurate
• Collects co-payments and outstanding patient balances
• Ensures patients are scheduled for follow-up appointments and annual well visits
• Position continually requires demonstrated poise, tact and diplomacy.
• Any other duties relating to the business operation of the medical practice that may be assigned by the provider or site supervisor.

Job Requirements:

• Completion of a high school diploma or equivalent.
• Previous front office experience or background in general office work.
• Ability to comprehend established office routines and policies.
• Learns quickly from oral and written instructions.
• Ability to operate a computer.
• Knowledge of medical terminology.
• Knowledge of CPT & ICD-10coding.
• Understand HIPAA (Health Insurance Portability and Accountability)
• Good organization skills
• Tact and diplomacy

Preferred Qualifications:

• Medical, Dental, and Vision coverage
• Short Term Disability
• Long Term Disability
• AD&D insurance
• Employee assistance program
• Flexible spending/Health Savings account