Supervisor Clinic Operations - Primary Care

Providence; Anchorage (AK); On-site; USD 60,000 - 75,000; Full time

Job summary

Providence Physician Service Organization is seeking a front office administrator to coordinate and supervise office operations, ensuring accurate patient scheduling and registration, and supporting billing and documentation integrity.

Under clinic manager supervision, you will oversee business processes that drive financial stability and continuous improvement, while fostering a patient-focused environment aligned with Providence's care commitments.

Qualifications

• 2 years of business office experience.
• Experience with insurance eligibility verification and patient co-payment processes.

Responsibilities

• Coordinate, supervise, and manage front office operations.
• Oversee clinic billing, documentation, patient scheduling, and registration.
• Provide oversight for business processes to support financial success and improvement.
• Work under general supervision of the clinic manager.

Skills

Insurance eligibility verification

Billing & scheduling

Patient registration

Quality management

Team coordination

Education

Bachelor's Degree

Job description

Schedule: Monday to Friday Day shift

Responsible for the coordination, employee management, and quality management of all front office functions. Under general supervision of the clinic manager, this position works to ensure proper compliance with clinic billing, documentation, patient scheduling and registration and provides oversight for all business processes for ongoing financial success and improvement of the clinic.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• 2 years of business office experience.
• Experience successfully managing insurance eligibility verification and patient co-payment processes.

Preferred qualifications:

• Bachelor's Degree.
• Experience in an outpatient healthcare clinic.
• Experience with business planning, financial analysis, and medical/physician billing & coding

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.