Front-of-Store Loss Prevention Associate

The TJX Companies, Inc.; Worcester (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Loss Prevention Associate at TJ Maxx store in Worcester, MA. You will deter theft, support store safety, and work closely with store teams to protect the brand while delivering a positive shopping experience.

Responsibilities include standing at the front of the store, responding to customer needs, and documenting incidents. The role requires 0–2 years in retail or security, strong communication, and independent decision-making.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Retail/security experience

Job description

The TJX Companies, Inc. is seeking a Loss Prevention Associate at TJ Maxx store in Worcester, MA. You will deter theft, support store safety, and work closely with store teams to protect the brand while delivering a positive shopping experience.

Responsibilities include standing at the front of the store, responding to customer needs, and documenting incidents. The role requires 0–2 years in retail or security, strong communication, and independent decision-making.