Front-Line Loss Prevention Specialist

The TJX Companies, Inc.; West Springfield (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Career development

Job summary

TJ Maxx at The TJX Companies, Inc. in West Springfield, MA is hiring a Loss Prevention Associate to deter theft, safeguard customers, and protect the brand. You’ll work at the front of the store with a body worn camera, collaborating with store teams to support a safe, positive shopping experience.

Requirements include strong verbal and written communication, sound decision making, initiative, and the ability to stand for long periods. 0–2 years retail or security experience is preferred.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Retail or security experience

Job description

TJ Maxx at The TJX Companies, Inc. in West Springfield, MA is hiring a Loss Prevention Associate to deter theft, safeguard customers, and protect the brand. You’ll work at the front of the store with a body worn camera, collaborating with store teams to support a safe, positive shopping experience.

Requirements include strong verbal and written communication, sound decision making, initiative, and the ability to stand for long periods. 0–2 years retail or security experience is preferred.