Front of House Supervisor: High-Energy Guest Experience

Level99 Entertainment; Natick (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

Level99 Entertainment in Natick, MA is seeking a Front-of-House Supervisor to support the restaurant leadership and ensure top-tier guest service. You will maintain standard service, train staff, and uphold company culture.

The role emphasizes accountability, guest engagement, and a proactive, energetic leadership style while ensuring safety and food safety compliance in a fast-paced environment.

Qualifications

• Experience in hospitality with a focus on guest service.
• Excellent verbal and written communication skills.
• High integrity and professional attitude.
• High School diploma or equivalent.
• Willingness to learn and adopt new technology.

Responsibilities

• Leads team through operational execution and shift routines.
• Maintains daily logs and communication for the restaurant.
• Controls labor and costs within company guidelines.
• Handles cash management, reconciliation, and audits.
• Assists with beverage inventory and staff training.

Skills

Hospitality leadership

Guest relations

Communication

Team supervision

Education

High School diploma

Tools

POS systems

Job description

Level99 Entertainment in Natick, MA is seeking a Front-of-House Supervisor to support the restaurant leadership and ensure top-tier guest service. You will maintain standard service, train staff, and uphold company culture.

The role emphasizes accountability, guest engagement, and a proactive, energetic leadership style while ensuring safety and food safety compliance in a fast-paced environment.