Front of House Supervisor — Growth, Perks & Wine Club

Cooper's Hawk Winery; Michigan; Presencial; USD 25.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Dining & Retail discounts

Monthly wine tastings

Health, dental, vision & telehealth

401k with company match

Paid time off & flexible schedules

Early pay access

Wellness & mental health support

Wine & culinary education

Career growth & recognition

Resumo da vaga

Cooper’s Hawk Winery is seeking a Restaurant Supervisor to lead shift execution and support the management team in delivering a memorable guest experience. You will cover manager shifts, step into key hourly roles, and uphold front-of-house standards to keep service running smoothly.

You will mentor team members, coordinate with management on shift needs, and ensure readiness at start of every shift while maintaining a safe, clean environment for guests and staff.

Qualificações

• Must be at least 21 years old.
• Area Director approval.
• High School Diploma.
• Minimum of 9 months of employment with Cooper’s Hawk.
• All required local and Cooper’s Hawk certifications current.
• On-the-job training experience preferred.

Responsabilidades

• Cover Manager shifts and fill scheduling gaps as needed.
• Step into critical hourly roles to ensure smooth operations.
• Be proficient in all Front of House positions and their standards.
• Check in Team Members at the start of shifts, address readiness concerns, and alert the Manager when needed.
• Oversee Team Member check-outs, ensuring areas are clean and prepared for the next shift.
• Communicate effectively with the Management Team about shift needs and Guest feedback.

Conhecimentos

FOH leadership

Shift coverage

Customer service

Formação

High School Diploma

Ferramentas

POS systems

OpenTable

OLO

Descrição da vaga

Cooper’s Hawk Winery is seeking a Restaurant Supervisor to lead shift execution and support the management team in delivering a memorable guest experience. You will cover manager shifts, step into key hourly roles, and uphold front-of-house standards to keep service running smoothly.

You will mentor team members, coordinate with management on shift needs, and ensure readiness at start of every shift while maintaining a safe, clean environment for guests and staff.