Front-of-House Supervisor - Elevate Restaurant & Bar Service

Crowne-Plaza-Hotel; Asheville (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Crowne Plaza Hotel is seeking a Front of House Supervisor to oversee the restaurant and bar teams and assist in catering operations. You will guide staff toward delivering exceptional guest experiences and maintain key standards in sanitation, safety, and service during shifts.

The role requires strong communication, organizational skills, and the ability to perform well under pressure in a fast-paced environment.

Qualifications

• Front of house supervision
• Service-oriented guest interactions
• Effective communication

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Respond efficiently and accurately to guest complaints.
• Assist in the continuous training of servers, bartenders, and bussers to provide high quality service.
• Supervise FOH restaurant and bar operations to ensure standards are met.
• Adjust schedules to meet business demands and staffing guidelines.
• Ensure compliance with sanitation, safety, and work rules.

Job description

Crowne Plaza Hotel is seeking a Front of House Supervisor to oversee the restaurant and bar teams and assist in catering operations. You will guide staff toward delivering exceptional guest experiences and maintain key standards in sanitation, safety, and service during shifts.

The role requires strong communication, organizational skills, and the ability to perform well under pressure in a fast-paced environment.