Front-of-House Lead — Elevate Guest Experience

Coury Hospitality; Carmel (IN); On-site; USD 25,000 - 39,000; Full time

Job summary

Coury Hospitality in Carmel, IN is seeking a Restaurant Supervisor to oversee daily front-of-house operations, ensuring exceptional guest experiences, smooth service flow, and adherence to standards.

You will direct the team during service, provide real-time coaching, collaborate with kitchen and operations, and support training on menu, cash handling, and guest service.

This role requires leadership, clear communication under pressure, and a commitment to safety and cleanliness.

Qualifications

• Demonstrates leadership through responsibility and service
• Clear communication under pressure
• Knowledge of menu items, ingredients and techniques
• Ability to advise on wine/service standards
• Proficient cash handling and POS use

Responsibilities

• Oversee prompt, friendly service of all food and beverage
• Ensure opening/closing and side work completed daily
• Act as liaison between kitchen and front-of-house
• Train team on menu, specials, cash handling, policies
• Maintain clean, safe, sanitary work environment
• Address guest issues and follow through with management
• Provide feedback on employee performance
• Perform additional duties as directed by management

Skills

Leadership

Communication

Guest Service

Team Training

Menu Knowledge

Job description

Coury Hospitality in Carmel, IN is seeking a Restaurant Supervisor to oversee daily front-of-house operations, ensuring exceptional guest experiences, smooth service flow, and adherence to standards.

You will direct the team during service, provide real-time coaching, collaborate with kitchen and operations, and support training on menu, cash handling, and guest service.

This role requires leadership, clear communication under pressure, and a commitment to safety and cleanliness.