Front of House Leader: Elevate Guest Experience

OCIH Staffing JC, LLC; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

OCIH Staffing JC, LLC is seeking a Restaurant Supervisor to oversee the front of house operations in a hotel restaurant. The role ensures labor and quality standards are met while promoting a positive work environment and delivering exceptional guest service.

Responsibilities include supervising staff, maintaining product quality, managing inventory, handling safety procedures, and staying current on industry trends. This on-site position requires strong leadership and professional conduct.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Strong leadership and a professional image.
• Conduct work-related functions in a professional manner.

Responsibilities

• Oversees all day-to-day operational activities of the department
• Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
• Supervises restaurant team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
• Maintains knowledge, skills, and abilities needed to perform any position in the department
• Assists with maintaining product and service quality standards by investigating issues and initiating corrective action
• Assists with ordering, receiving, storing and inventory of all department related products
• Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
• Ensures department reporting is completed promptly and accurately
• Assists in monitoring and upholding procedures for safety of guests and hotel team members
• Remains current on industry trends and local market activities
• Assists team members and other departments as needed to contribute to operational efficiency
• Assists in maintaining cleanliness throughout the department
• Performs additional responsibilities as assigned by leadership

Skills

Interpersonal skills

Communication skills

Organizational skills

Professionalism under pressure

Leadership

Job description

OCIH Staffing JC, LLC is seeking a Restaurant Supervisor to oversee the front of house operations in a hotel restaurant. The role ensures labor and quality standards are met while promoting a positive work environment and delivering exceptional guest service.

Responsibilities include supervising staff, maintaining product quality, managing inventory, handling safety procedures, and staying current on industry trends. This on-site position requires strong leadership and professional conduct.