Front of House Supervisor - Arts Center Events (Flexible)

University of North Florida; Jacksonville (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

University of North Florida is seeking a Front of House Coordinator to oversee activities during events at the Fine Arts Center venues, including Lazzara Performance Hall and Robinson Theater. You will supervise ushers, be the main client contact, and ensure smooth operations from lobby setup to post-event breakdown.

The role requires flexibility for day, night, and weekend events, with an emphasis on safety, diplomacy, and exceptional customer service.

Qualifications

• Required: Friendly and Courteous
• Required: Positive Attitude
• Required: Punctual
• Required: Reliable
• Required: Able to prioritize and respond to multiple demands
• Required: Customer service-oriented
• Required: Able to enforce rules in a diplomatic manner

Responsibilities

• Oversee Front of House activities at events in the Fine Arts Center venues (Lazzara Performance Hall and Robinson Theater)
• Supervise usher staff
• Serve as point of contact for clients during events
• Set up and break down activities in lobby or front-of-house areas
• Manage concession stand
• Communicate with backstage crew during events
• Ensure theater health and safety standards compliance
• Troubleshoot challenges during events
• Greet patrons in a friendly and helpful manner

Skills

Friendly and Courteous

Positive Attitude

Punctual

Reliable

Prioritize multitasking

Customer service-oriented

Diplomatic rule enforcement

Job description

University of North Florida is seeking a Front of House Coordinator to oversee activities during events at the Fine Arts Center venues, including Lazzara Performance Hall and Robinson Theater. You will supervise ushers, be the main client contact, and ensure smooth operations from lobby setup to post-event breakdown.

The role requires flexibility for day, night, and weekend events, with an emphasis on safety, diplomacy, and exceptional customer service.