House Manager (OPS Part Time)

University of North Florida; Jacksonville (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

University of North Florida seeks a Front of House associate to oversee activities at its Fine Arts Centers venues, including the 1,300-seat Lazzara Performance Hall and the 700-seat Robinson Theater.

The role requires supervising usher staff, serving as the client liaison during events, and ensuring smooth lobby operations. A friendly, punctual, and reliable team member with a flexible schedule is essential.

Qualifications

• MUST have a flexible schedule; events can be held during the day, at night, and on weekends.
• Oversee Front of House activities at UNF venues, including Lazzara Performance Hall and Robinson Theater.
• Role includes supervising usher staff and serving as main client contact during events.

Responsibilities

• Supervise usher staff and coordinate front-of-house operations during events.
• Act as point of contact for clients and guests during performances.
• Set up and break down activities in lobby/front-of-house areas.
• Manage concession stand operations and liaise with backstage crew.
• Monitor health and safety compliance and troubleshoot on-site issues.
• Greet patrons in a friendly, helpful manner.

Skills

Friendly & Courteous

Positive attitude

Punctual

Reliable

Prioritize multiple demands

Customer service

Diplomatic rules enforcement

Flexible schedule

Job description

Required Qualifications

• Friendly and Courteous
• Positive Attitude
• Punctual
• Reliable
• Able to prioritize and respond to multiple demands
• Customer service-oriented
• Able to enforce rules in a diplomatic manner
• MUST have a flexible schedule; events can be held during the day, at night, and on weekends.
• Responsible for overseeing Front of House activities at events hosted in the Fine Arts Centers venues, which include the 1,300-seat Lazzara Performance Hall and the 700-seat Robinson Theater.
• Duties include supervising usher staff, acting as point of contact for clients during events, setting up and breaking down activities occurring in the lobby or other front-of-house areas, and managing the concession stand. Communicates with backstage crew throughout the event, manages compliance of the theater's health and safety standards, troubleshoots challenges during events, and greets patrons in a friendly and helpful manner.

Preferred Qualifications

• Some theater experience desired
• Statement(s) of Understanding
• This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.
• The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the Universitys Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the Universitys collaboration with community partners from the local to the global level. It reflects UNFs mission to contribute to the public good and prepare educated, engaged citizens.