Front of House Shift Leader: Elevate Service & Team

Pura Vida Miami Llc; Malibu Beach (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental &

Discounted Meals

Growth Opportunities

Job summary

Pura Vida Miami Llc in Malibu Beach is seeking a motivated hospitality supervisor to lead daily guest interactions and uphold service standards in a fast-paced environment.

This non-exempt, hourly role requires 1+ year in customer service and 1+ year in hospitality management, plus strong communication and team leadership. Bilingual English/Spanish is a plus; you will train staff, schedule shifts, monitor attendance, and ensure food safety compliance.

Qualifications

• 1 year experience in customer service in hospitality.
• 1 year of management experience in hospitality.
• Excellent communication and problem-solving skills.
• Food Handler certification and local requirements.
• Willingness to work closing shifts and weekends.

Responsibilities

• Lead by example with positivity and clear team communication.
• Deliver outstanding customer service and resolve issues efficiently.
• Supervise shifts, schedule staff, and monitor attendance.
• Train new team members and uphold health and safety standards.
• Assist General Manager with store procedures and policies.

Skills

Communication

Organizational skills

Problem solving

Leadership

Bilingual English/Spanish

Education

HS Diploma or GED

2 years college preferred

Job description

Pura Vida Miami Llc in Malibu Beach is seeking a motivated hospitality supervisor to lead daily guest interactions and uphold service standards in a fast-paced environment.

This non-exempt, hourly role requires 1+ year in customer service and 1+ year in hospitality management, plus strong communication and team leadership. Bilingual English/Spanish is a plus; you will train staff, schedule shifts, monitor attendance, and ensure food safety compliance.