Front of House Shift Lead - Guest Experience & Ops

BBQ Holdings, Inc.; Fremont (NE); On-site; USD 21,000 - 28,000; Full time

Job summary

BBQ Holdings, Inc. in Fremont, NE is seeking a Shift Leader to assist the management team in running restaurant operations during assigned shifts.

You will supervise staff, ensure adherence to recipes, procedures, quality and guest service standards, and help maintain a clean and safe dining environment. The ideal candidate brings strong time management, communication, and leadership skills, is available to work a flexible schedule including weekends and holidays, and is dedicated to mentoring

Qualifications

• High School diploma or equivalent is required.
• Valid driver's license and car insurance is required.
• Successful completion of required training and on-the-job checklists and required quizzes including annual re-certification.
• NRA ServSafe food and alcohol certifications preferred.

Responsibilities

• Supervise employees during scheduled shifts.
• Adhere to Company policies and procedures.
• Maintain the restaurant clean and well maintained.
• Resolve guest issues.
• Adhere to standard operating procedures.
• Mentor staff to deliver excellent service and support execution.
• Understand cost control and product quality.
• Create exceptional Guest service.
• Achieve financial results through systems and standards.
• Monitor labor and operating expenses and drive improvements.

Skills

Time management

Organizational skills

Guest service

Communication

Leadership

Flexibility

Shift leadership

Labor law knowledge

Education

High School diploma or equivalent

Valid driver's license

ServSafe certification preferred

Job description

BBQ Holdings, Inc. in Fremont, NE is seeking a Shift Leader to assist the management team in running restaurant operations during assigned shifts.

You will supervise staff, ensure adherence to recipes, procedures, quality and guest service standards, and help maintain a clean and safe dining environment. The ideal candidate brings strong time management, communication, and leadership skills, is available to work a flexible schedule including weekends and holidays, and is dedicated to mentoring