Front-of-House Manager: Service & Operations Leader

BBQ Holdings, Inc.; Council Bluffs (IA); On-site; USD 40,000 - 52,000; Full time

Job summary

BBQ Holdings, Inc. is seeking a Restaurant Manager in Council Bluffs, IA to oversee and manage daily restaurant operations. You will lead front- and back-of-house teams to ensure smooth service, high quality food, and a welcoming guest experience.

Responsibilities include controlling costs, maintaining health and safety standards, and collaborating with chefs on menu development. Strong leadership and communication are essential to success in this role.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required, management experience preferred.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.

Responsibilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Skills

Supervision

Leadership

Interpersonal skills

Time management

Organization

Food safety

Microsoft Office

50 hours/week

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

BBQ Holdings, Inc. is seeking a Restaurant Manager in Council Bluffs, IA to oversee and manage daily restaurant operations. You will lead front- and back-of-house teams to ensure smooth service, high quality food, and a welcoming guest experience.

Responsibilities include controlling costs, maintaining health and safety standards, and collaborating with chefs on menu development. Strong leadership and communication are essential to success in this role.