Front-of-House Service Manager — Lead Guest Experience

Texas Roadhouse, Inc.

Glen Burnie (MD)

Presencial

USD 50.000 - 80.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Medical plans
Dental & Vision
Paid Vacation
Parental Leave
Donor Leave
Bereavement Leave
Maternity Leave (100% paid)
Adoption Assistance
Short-Term Disability
Long-Term Disability
Life Insurance
Identity Theft Protection
Employee Assistance Program
Business Travel Insurance
401(k) Retirement Plan
Flexible Spending Accounts
Tuition Reimbursements
Monthly Profit-Sharing Program
RSU Program
Community Support Opportunities
Annual holiday bonus

Descripción de la vacante

Bubba's 33 is seeking a Service Manager to oversee Front of House daily operations, lead FOH staff, and ensure Legendary Food and Legendary Service for guests. The role focuses on driving sales, guest satisfaction, staff training, scheduling, and compliance with safety and liquor guidelines.

This full-time position offers a $50,000.00 - $80,000.00 annual salary, a comprehensive total rewards package after 30 days, and opportunities for advancement in a dynamic, community-focused environment.

Formación

  • Front of House management experience
  • Ability to lead FOH team and conduct evaluations
  • Knowledge of liquor laws and Responsible Alcohol Service
  • Strong customer service focus and guest satisfaction
  • Experience with scheduling and staff development

Responsabilidades

  • Drive sales, steps of service, and guest satisfaction
  • Enforce employment policies and oversee cleanliness and safety
  • Provide Front of House training and coaching
  • Manage performance, evaluations, coaching, and discipline
  • Oversee liquor orders and cost control
  • Ensure compliance with liquor laws and Responsible Alcohol Service guidelines
  • Mentor key FOH staff and conduct development discussions
  • Review applications, interview, and hire FOH employees
  • Schedule staff and assign tasks during restaurant hours
  • Create a positive, safe work environment aligned with core values

Descripción del empleo

Bubba's 33 is seeking a Service Manager to oversee Front of House daily operations, lead FOH staff, and ensure Legendary Food and Legendary Service for guests. The role focuses on driving sales, guest satisfaction, staff training, scheduling, and compliance with safety and liquor guidelines.

This full-time position offers a $50,000.00 - $80,000.00 annual salary, a comprehensive total rewards package after 30 days, and opportunities for advancement in a dynamic, community-focused environment.

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