Front of House Service Manager — Lead, Coach & Grow Teams

Texas Roadhouse, Inc.; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical plans (best in class)

Dental and Vision Insurance

Paid Vacation

Parental Leave

401(k) Retirement Plan

Tuition Reimbursements

Monthly Profit-Sharing Program

Quarterly RSU Program

Job summary

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee Front of House operations, lead staff, and ensure Legendary Food and Legendary Service for guests. You will drive sales, train team members, and uphold safety and quality standards.

The role emphasizes coaching, scheduling, policy enforcement, and maintaining liquor compliance, with a competitive pay range and comprehensive benefits. This position is located in the United States and offers opportunities for career growth.

Qualifications

• Experience managing Front of House operations.
• Ability to drive guest satisfaction and handle guest issues professionally.
• Experience designing and delivering staff training.
• Proven ability to schedule and manage restaurant staffing levels.
• Knowledge of liquor laws and responsible alcohol service principles.

Responsibilities

• Oversee all Front of House daily operations.
• Manage Front of House employees; conduct performance evaluations and coaching.
• Provide or direct all Front of House training.
• Manage liquor orders and control liquor costs.
• Enforce employment policies and ensure safety and cleanliness.

Skills

Front of House management

Guest service excellence

Training and development

Staff scheduling

Hiring and onboarding

Job description

Texas Roadhouse, Inc. is seeking a legendary Service Manager to oversee Front of House operations, lead staff, and ensure Legendary Food and Legendary Service for guests. You will drive sales, train team members, and uphold safety and quality standards.

The role emphasizes coaching, scheduling, policy enforcement, and maintaining liquor compliance, with a competitive pay range and comprehensive benefits. This position is located in the United States and offers opportunities for career growth.