Front of House Service Manager — Drive Guest Experience & Growth

Texas Roadhouse, Inc.; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation and Leave

401(k) Retirement Plan

Tuition Reimbursements

Annual holiday bonus

Employee Assistance Program

Discounts in restaurants

Flexible Spending Accounts

Profit-Sharing Program

Job summary

Texas Roadhouse, Inc. seeks a Service Manager to oversee all Front of House daily operations and staff, ensuring Legendary Food and Legendary Service for guests. The role emphasizes coaching, scheduling, training, and compliance with liquor laws to drive sales and guest satisfaction.

The position offers a comprehensive rewards package, a supportive team culture, and pathways for career growth within a people-first restaurant group.

Qualifications

• Experience managing Front of House operations in a restaurant environment.
• Ability to train, coach, and evaluate staff performance.
• Proven track record enforcing policies, safety, and liquor laws.

Responsibilities

• Oversee Front of House daily operations and staff.
• Drive guest satisfaction and sales while ensuring service standards.
• Direct scheduling, training, evaluations, coaching, and discipline.
• Manage liquor orders, costs, and compliance with laws.
• Interview and hire Front of House personnel and lead development.
• Foster a safe, fun workplace aligned with core values.

Skills

People management

Customer service

Team leadership

Training

Hiring

Scheduling

Policy compliance

Liquor laws

Operational oversight

Job description

Texas Roadhouse, Inc. seeks a Service Manager to oversee all Front of House daily operations and staff, ensuring Legendary Food and Legendary Service for guests. The role emphasizes coaching, scheduling, training, and compliance with liquor laws to drive sales and guest satisfaction.

The position offers a comprehensive rewards package, a supportive team culture, and pathways for career growth within a people-first restaurant group.