Front-of-House Restaurant Manager | Guest Experience Lead

The Genuine Hospitality Group; Miami (FL); On-site; USD 70,000 - 80,000; Full time

Job summary

The Genuine Hospitality Group is seeking a Restaurant Manager to lead our front-of-house team in a high-standard dining environment. You will supervise, train, and motivate staff, ensuring exceptional guest experience and consistent service standards, reporting to the General Manager.

Responsibilities include floor management, inventory, scheduling, cash handling adherence, and collaboration with BOH. The role requires strong communication, hospitality knowledge, and the ability to work long

Qualifications

• 2+ years in F&B operations management in a fine dining environment or luxury hotel restaurant.
• Bachelor's in Hospitality Management or related field.
• Combination of experience and education is acceptable.
• Strong FOH knowledge and excellent communication.
• Proficient with POS systems (Toast) and MS Office.

Responsibilities

• Lead and develop front-of-house team to deliver exceptional guest experiences.
• Monitor service standards, train staff, and conduct pre-shift meetings.
• Coordinate with BOH on menu options, substitutions, and inventory management.
• Manage floor operations, opening/closing duties, and scheduling.
• Ensure cash handling procedures are followed and financials are understood.
• Maintain knowledge of menu and beverage program; ensure staff can communicate offerings.

Skills

Communication skills

Team player

Interpersonal skills

Strong people skills

Education

Bachelor's in Hospitality Management

Experience + education acceptable

Tools

Toast POS

Excel

MS Word

Job description

The Genuine Hospitality Group is seeking a Restaurant Manager to lead our front-of-house team in a high-standard dining environment. You will supervise, train, and motivate staff, ensuring exceptional guest experience and consistent service standards, reporting to the General Manager.

Responsibilities include floor management, inventory, scheduling, cash handling adherence, and collaboration with BOH. The role requires strong communication, hospitality knowledge, and the ability to work long