Front of House Operations Lead

Gage Talent Solutions; Berkshire Heights (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Magerk's Pub & Grill is seeking a hands-on Front of House Manager to lead the service team and ensure an exceptional guest experience. You will thrive on a fast-paced floor, model high standards, and drive teamwork to deliver memorable dining experiences.

The ideal candidate brings restaurant leadership experience, strong communication, and a passion for hospitality. This role is based on-site in Reading, PA with equal opportunity employment.

Qualifications

• Previous restaurant management or supervisory experience
• Strong leadership, communication, and coaching skills
• Ability to hold team members accountable while fostering a positive culture
• Excellent organizational skills and attention to detail
• Ability to perform in a fast-paced, high-volume environment
• Commitment to hospitality and guest satisfaction

Responsibilities

• Lead daily front-of-house operations and oversee service execution
• Supervise and support servers, hosts, bussers, and support staff
• Ensure guests receive friendly, professional, and efficient service
• Address service issues proactively and resolve guest concerns
• Conduct daily pre-shift meetings to communicate expectations and goals
• Manage dining room flow, seating, and overall guest experience
• Ensure side work and operational tasks are completed thoroughly
• Maintain a clean, organized, and guest-ready restaurant
• Collaborate with management and kitchen teams to ensure smooth operations
• Effectively manage key stations, including the host stand, dining room floor, and expo

Skills

Leadership

Communication

Coaching

Accountability

Organization

Guest experience

Job description

Magerk's Pub & Grill is seeking a hands-on Front of House Manager to lead the service team and ensure an exceptional guest experience. You will thrive on a fast-paced floor, model high standards, and drive teamwork to deliver memorable dining experiences.

The ideal candidate brings restaurant leadership experience, strong communication, and a passion for hospitality. This role is based on-site in Reading, PA with equal opportunity employment.