Front of House Manager

RoShay Services; Odessa (TX); On-site; USD 55,000 - 82,000; Full time

Job summary

RoShay Services seeks an experienced Front of House Manager to lead daily FOH operations and elevate guest experiences within a high-quality dining environment. You will oversee team performance, ensure polished hospitality, and address guest inquiries with professionalism.

In this role, you will coordinate with kitchen and bar staff to support seamless service and uphold service standards, while training and coaching front-of-house staff to maintain exceptional quality during peak periods.

Qualifications

• Proven experience in restaurant front-of-house management.
• Strong leadership, communication, and customer service skills.
• Ability to maintain composure and service quality during busy periods.

Responsibilities

• Oversee front-of-house team performance, workflow, and service quality.
• Maintain an inviting, polished guest experience from arrival to departure.
• Handle guest inquiries, concerns, and escalations with professionalism.
• Ensure adherence to restaurant service standards and operational procedures.
• Coordinate with kitchen and bar staff to support efficient, seamless service.
• Support training, coaching, and development of front-of-house staff.

Skills

FOH Management

Leadership

Customer Service

Communication

Team Collaboration

Stress Management

Job description

— Lead and elevate the guest experience in a high-quality dining environment. Manage daily front-of-house operations to ensure smooth service, excellent hospitality, and consistently high standards.

Key Responsibilities

• Oversee front-of-house team performance, workflow, and service quality
• Maintain an inviting, polished guest experience from arrival to departure
• Handle guest inquiries, concerns, and escalations with professionalism
• Ensure adherence to restaurant service standards and operational procedures
• Coordinate with kitchen and bar staff to support efficient, seamless service
• Support training, coaching, and development of front-of-house staff

Qualifications & Skills

• Proven experience in restaurant front-of-house management
• Strong leadership, communication, and customer service skills
• Ability to maintain composure and service quality during busy periods
• High attention to detail and commitment to exceptional standards
• Comfort working collaboratively across departments